hampsta is the new way to enjoy flexibility and freedom while saving for a stress-free Christmas.

Enjoy a guilt-free shopping spree in December and January where you can spoil yourself, family and friends with access to sales and specials at selected stores nationwide. We have it covered so you can get your gifts and supplies with hampsta. You can use your hampsta Card until the 10th of January, so you can also set some money aside to take care of New Year celebrations as well!

Shopping with hampsta is easy, simply take your hampsta card to a partner store, select your items and swipe your card – it’s just like having cash in your pocket but with the convenience of your savings being held on an EFTPOS style card.

hampsta is the only Christmas programme that gives you total control, you make your spending decisions from how much you want to save, to where to shop, to what to buy. Not only that, you can rest assured that the New Year can start with a bang – without the worry or expense of the festive season credit card debt.

Joining hampsta is easy, just click on the ‘Join Now’ tab above and you can get started. Alternatively, call our friendly team on 0800 364 364.

Hampsta – experience the freedom of choice this Christmas.

It’s really easy! To become a hampsta Member and get a hampsta Card all you need to do is:

• Go to the ‘join’ tab on our website
• Call us on 0800 364 364

Once we have received your completed application we will send you a personalised hampsta card. You should receive this within 7-10 working days.

Your savings will automatically become available on the 1st of December every year until 10th January the following year. Simply make purchases at any of our partner stores and pay with your hampsta Card; your hampsta Card works in the same way as an EFTPOS style card – Select CREDIT then PIN then enter.

Any money in your hampsta account that is not spent between the 1st December and the 10th January will be carried over to your savings program for the following year. Many of our Members leave some money in their account to get a head start on the next year.

The most common method is by setting up a Direct Debit Authority from your bank account. You can get this started by clicking here and completing the attached form and returning it by Freepost to us

Hampsta Customer Services Department
PO Box 68315
Newton
Auckland 1145

You can also top up your account at any time over the counter at any of the following participating retailers Mad Butcher, or Super Liquor. So whenever you are passing by one of these stores pop-in and add money to your account – any amount, no matter how small it all adds up.

This service is unavailable from 27 November – 10 January and can only be done outside of those dates.

Yes. They will need to use the hampsta trust account details you were given when you became a member, as well as ensuring that your hampsta customer reference number is recorded with the transaction. Once the funds have been received into the trust account they become the property of the hampsta card holder.

Yes, please contact us to discuss the options.

Please refer to the Retailers page for all current retail partner stores.

At selected retailers, simply swipe the card when purchasing goods in-store, just as you would with an EFTPOS style card. Select CREDIT then PIN then enter.

You can check your balance from your mobile. Simply type: HAMBAL card number & pin, separate with a space between each word and send to 8810 *This is a user-pays service. Each SMS message will incur a fee of 50 cents charged by your Telco service provider.

You can find out what your Available Balance is at any time by logging into your hampsta account here, enter your 16-digit card number and your pin and click QUICK BALANCE.

If your card is declined you may have insufficient funds, check your balance via SMS, or log in to your account online or call 0800 364 364. Make sure you have your card number and pin handy.

No, we only have our popular Black card to choose from at this stage. You can request to have multiple cards to an account, if this is the case then hampsta holds no liability to lost or stolen cards and a additional card fee or replacement card fee of $10 will apply to cover personalisation, packing and secure delivery.

Yes, when you apply to become a member online the name that you give us will appear on your card.

(a) Setting up your account:
There is NO Joining Fee and only an annual account maintenance fee of $39.00.

(b) Spending from your hampsta account:
There are no transaction fees or hidden charges.

(c) Closing your account:
The Programme strives to encourage members to commit to the account for atleast the first year of membership so as to reap the full benefits of the savings club programme. As such, you may close your account at any time EXCEPT during the first year of your membership prior to the start of your first Specified Purchase Period (ie. 1 December to 10 January).
There will be an administration fee of $40.00 for closing an account. Once your account is closed, you may stop all payments to your account. Any funds remaining will be returned to you, EXCEPT for the first year of your membership in which case, the remaining funds in your account can only be redeemed through the hampsta Programme during the first Specified Purchase Period.

(d) Replacement cards

Should you require a replacement card, a $10 fee will apply. The card will be delivered to you via NZ Post within 7 – 10 working days.

During redemption hampsta uses a signed courier service to ensure a faster delivery time, this can take 3-5 working days depending on where you live.

Interest does not accrue on hampsta cards.

The money you save is held independently in a Trust Account. It’s your money, not ours, so we keep it secure for you. It is held in the Trust Account until you are ready to start shopping during the redemption period from 1st December each year. The retailers are reimbursed directly from the Trust Account. Your money is totally secure – and no other Christmas programme offers you that. You are not locked in to buying a hamper or product at inflated prices. You chose what and where to buy and enjoy the best prices of the day – made even better by many exclusive offers to our hampsta Members from our retail network.

Please email [email protected] or call us 0800 364 364

Please refresh the browser page and try again. If the problem persists please email [email protected]

Contact us immediately to suspend your card, by phoning us on 0800 364 364 or e-mail [email protected]

You can reset it by clicking here or alternatively, please email [email protected]

If any error regarding purchases made with, or contributions made to your card has occurred, you must notify us within 21 days from the date on which the error or errors have occurred. Phone 0800 364 364 or send an e-mail to [email protected]

Anyone with a NZ Bank Account can have a hampsta card.
There is no age limit, but a hampsta Card may not be used by minors (under 18 year olds) to purchase tobacco or alcohol.

You can join online by clicking here or contact Customer Service on 0800 364 364.

The purchase of Cigarettes and Tobacco sales using the hampsta Savings Card is at the discretion of each retailer. Please check with the retailer for their own terms and conditions.

No, hampsta does not sell any products such as hampers. Hampsta gives you the choice of what, where and when to buy, and take advantage of the best prices of the day. With hampsta you get better value and greater flexibility.

Yes, we offer a bonus reward of $10 for each new Member you introduce to hampsta. There is no limit to how many people you can introduce so this is an easy way to boost your savings account. See this site for details.

Mad Butcher and Super Liquor

At least 2 working days before the scheduled payment.

YES

NO, you will need to set-up your PIN yourself; you will need to set-up the PIN using the email address registered to your hampsta account.

Ring the help desk number on 0800 364 364. They are only open during office hours. Mon – Friday 9am – 5pm.

It’s super easy! At selected retailer stores, just ‘Swipe’ the card, Select ‘Credit’, enter in your new 4-digit PIN then press ‘Enter’ or follow the on screen prompts at the POS machine.

Ring the help desk number on 0800 364 364. They are only open during office hours. Mon – Friday 9am – 5pm.

Your card is locked and you will need to ring the help desk number on 0800 364 364. They are only open during office hours. Mon – Friday 9am – 5pm.

NO

YES