IMPORTANT INFORMATION

During the Redemption period hampsta contact centre hours will vary.
our Christmas operating hours are:
1 Dec – 22 Dec, Mon – Fri / 9am – 5pm
3 Jan – 10 Jan 2024 – Mon – Fri / 9am – 5pm
Weekends – CLOSED
Your hampsta card is still activated right up to the 10 January 2024.

HANDY TIPS!

 

BALANCE – To check your balance online click HERE.

 

CARD ACTIVATION/RESET PIN – If you have forgotten your PIN then you can reset it HERE (Remember you must ensure you have your registered email handy, as this process will send an authorization code via text message that you must enter back into the website to complete the setup.)

 

UN-CLEARED FUNDS – Hampsta policy is we have a 5 business day clearance on any payments made between 1 Dec – 10 January, when you get a balance on a store receipt this will include un-cleared funds. IT IS HIGHLY RECOMMENDED that you login HERE to keep track of your balance.

 

Again, It has been a pleasure to serve you from our front line team right back to our elves who rush about getting all the behind the scenes STUFF SORTED.

 

From us to you, Merry Christmas & Thank you from the Hampsta Team.